Subject: Lori and G-II
Date: Sat, 26 Sep 1998 21:27:21 -0700
From: rhonda.pigati@gte.net

To: bernardh@sprynet.com

Subject: Lori and G-II

Date: September 26, 1998

Regarding my experience with Lori and G-II and Coldwell Banker Success.

I began my home hunting by driving around an area I thought I wanted to live. I found three houses that I was interested in viewing, so I called the three different realtors that were listed on these homes. Lori was the only one that returned my call (please note: I placed these calls at approximately 6:00 pm on a Friday). Lori and I only had to go out viewing two times before we found my home. Lori knew, as I did, that this was "my" house the moment we walked in. We wanted to make an offer in a hurry, but I didn't have my house listed yet. Lori generously agreed to come to my home to take care of the necessary paperwork to get it listed, as well as complete an offer on the new home. If memory serves me correctly, we finished at approximately 1:00 am the next morning. After a small amount of negotiation, I had a contract on the new home. Additionally, my home sold in approximately 3-4 weeks.

The sale of my home was truly a breeze. Unfortunately, the purchase of the new home didn't go so smoothly. The problems that came up were due to incompetent mortgage brokers and appraisers. This was the 5th time I had purchased a home and I couldn't believe the incredible number obstacles we were forced to encounter. As you can imagine, this was a very stressful time for me. Lori and G-II went well beyond the call of duty to make sure that everything worked out, which it did.

I am convinced that if I didn't have Lori and G-II in my corner during this ordeal, it wouldn't have turned out as well as it did. One of the lessons I learned during this situation was that there are a lot of realtors, mortgage brokers, lenders and appraisers out there, however, only a few are competent and caring like Lori and G-II. Lori and G-II were always professional, honest, diligent and thoughtful. Not only do they truly know what they are doing, but they know how to "actively" listen to what their clients want, and act accordingly. Another quality they possess that I really respected was the fact that they kept me well informed. Even when there wasn't anything new to report, they checked in with me to let me know they were taking care of things and to make sure I was staying calm.

I really believe that you are in the very best of care with Lori and G-II as your realtors. They have hearts of gold and I am very lucky to have found them.

I wish you the very best of luck in your home hunting endeavors. Please contact me at the e-mail address above if you have questions, or if I can be of further assistance to you.

Best of luck,

Rhonda Pigati

cc: Linda Lightfoot, Coldwell Banker Success
     Lori and G-II